How To Fix SO783 - No recipient or sender entry required for default entries

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 783

• Message text: No recipient or sender entry required for default entries

What causes this issue?

The system only expects the recipient address type for default
entries.

System Response

Your entry will not be processed.

How to fix this error?

You have two options:
Delete the recipient and sender address.
Delete the default entry indicator. It is then possible to specify
recipient and sender address.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO783 - No recipient or sender entry required for default entries ?

  The SAP error message SO783, which states "No recipient or sender entry required for default entries," typically occurs in the context of SAP's communication and messaging system, particularly when dealing with the configuration of the SAPconnect (SCOT) settings. This error indicates that there is a misconfiguration in the settings for sending emails or other forms of communication.
  Cause:
  
  Missing Configuration: The error often arises when there are no valid sender or recipient entries configured in the SAPconnect settings. This can happen if the default entries for sending messages are not set up correctly.
  Incorrect Default Settings: If the default settings for the communication method (like SMTP) are not properly defined, the system may not know how to route the messages.
  User Profile Issues: The user profile may not have the necessary settings for sending messages, or the user may not be assigned to a valid communication method.
  
  Solution:
  To resolve the SO783 error, you can follow these steps:
  
  
  Check SCOT Configuration:
  
  Go to transaction code SCOT in SAP.
  Check the configuration for the communication method you are using (e.g., SMTP for email).
  Ensure that the default sender and recipient entries are correctly configured.
  
  
  
  Define Default Sender and Recipient:
  
  In the SCOT settings, ensure that you have defined a default sender address. This is usually done in the "SMTP" node under the "Settings" tab.
  You may need to add a valid email address that will act as the sender for outgoing messages.
  
  
  
  User Profile Settings:
  
  Check the user profile of the user who is trying to send the message. Ensure that the user has the necessary authorizations and that their email address is correctly set up in their user profile (transaction code SU01).
  Make sure that the user is assigned to a valid communication method.
  
  
  
  Test the Configuration:
  
  After making the necessary changes, test the configuration by sending a test email or message to ensure that the error does not occur again.
  
  
  
  Check for Notes and Updates:
  
  Sometimes, SAP releases notes or patches that address specific issues. Check the SAP Support Portal for any relevant notes related to the SO783 error.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SCOT: SAPconnect Administration
  SU01: User Maintenance
  
  
  Documentation: Refer to SAP Help documentation for detailed guidance on configuring SAPconnect and troubleshooting communication issues.
  SAP Notes: Search for SAP Notes related to SO783 in the SAP Support Portal for any specific fixes or recommendations.
  
  By following these steps, you should be able to resolve the SO783 error and ensure that your SAP system can send messages correctly.