How To Fix SO782 - The new recipient type is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 782

• Message text: The new recipient type is not supported

What causes this issue?

The new recipient type is not allowed.

System Response

How to fix this error?

Use the possible entries help to select a valid type for the
new recipient.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO782 - The new recipient type is not supported ?

  The SAP error message SO782, which states "The new recipient type is not supported," typically occurs when there is an issue with the configuration or the type of recipient being used in the context of sending messages or notifications within the SAP system. This error can arise in various scenarios, such as when trying to send emails, faxes, or other forms of communication.
  Causes:
  
  Unsupported Recipient Type: The recipient type you are trying to use (e.g., a specific email address format, fax number, etc.) is not recognized or supported by the SAP system.
  
  Configuration Issues: The system may not be properly configured to handle the specific type of recipient you are trying to use.
  Missing or Incorrect Data: The recipient data may be incomplete or incorrectly formatted, leading to the system not recognizing it as a valid recipient.
  System Version or Patch Level: The version of SAP you are using may not support certain recipient