How To Fix SO727 - Selected recipients have different resubmissions

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 727

• Message text: Selected recipients have different resubmissions

What causes this issue?

Different resubmissions were defined for the selected recipients.
Several recipient resubmissions can only be edited together if the
resubmission definition is identical for each recipient.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Edit the resubmissions individually for each recipient.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO727 - Selected recipients have different resubmissions ?

  The SAP error message SO727 ("Selected recipients have different resubmissions") typically occurs in the context of sending emails or notifications through the SAP system, particularly when using the SAPconnect (SCOT) functionality. This error indicates that the selected recipients for a message have different resubmission settings, which prevents the system from processing the message correctly.
  Cause:
  The error arises when you attempt to send a message to multiple recipients who have different configurations for resubmission. Resubmission settings determine how undelivered messages are handled, and if these settings differ among recipients, SAP cannot process the message as intended.
  Solution:
  To resolve the SO727 error, you can take the following steps:
  
  
  Check Recipient Settings:
  
  Review the resubmission settings for each recipient. You can do this by checking the user profiles or communication settings in the SAP system.
  Ensure that all selected recipients have the same resubmission settings.
  
  
  
  Modify Recipient List:
  
  If you find that the recipients have different settings, you can either:
  
  Adjust the settings to make them uniform across all recipients.
  Remove the recipients with differing settings from the current message and send the message to a homogeneous group.
  
  
  
  
  
  Use a Single Recipient:
  
  If the message is not critical to be sent to multiple recipients, consider sending it to a single recipient who has the desired resubmission settings.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on managing recipient settings and resubmission configurations.
  
  
  
  Contact SAP Support:
  
  If the issue persists or if you need further assistance, consider reaching out to SAP support for guidance specific to your system configuration.
  
  
  
  Related Information:
  
  SAPconnect (SCOT): This is the component responsible for managing communication between SAP systems and external systems, including email notifications.
  User Profiles: Each user in SAP can have specific settings that dictate how they receive messages, including resubmission settings.
  Transaction Codes: You may use transaction codes like SCOT to manage communication settings and SO10 for managing text elements.
  
  By ensuring that all recipients have consistent resubmission settings, you should be able to resolve the SO727 error and successfully send your messages.