How To Fix SO717 - If a document is "Done", it has already been reserved

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 717

• Message text: If a document is "Done", it has already been reserved

What causes this issue?

The combination of the attributes "In process" and "Done" is not
possible as the latter precludes the former. A document cannot be
simultaneously "In process" and "Done".

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select one of the attributes only.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO717 - If a document is "Done", it has already been reserved ?

  The SAP error message SO717, which states "If a document is 'Done', it has already been reserved," typically occurs in the context of sales order processing or document handling within the SAP system. This error indicates that an attempt is being made to reserve or process a document that has already been marked as "Done," meaning it has already been completed or finalized in the system.
  Cause:
  
  Document Status: The document (such as a sales order, delivery, or invoice) has already been processed and marked as "Done." This status prevents further modifications or reservations.
  Duplicate Action: There may be an attempt to perform an action (like reserving stock or processing a delivery) on a document that has already been completed.
  System Configuration: Certain configurations or customizations in the SAP system may lead to this error if they do not align with the expected workflow.
  
  Solution:
  
  Check Document Status: Verify the status of the document in question. If it is marked as "Done," you will not be able to reserve it again. You may need to create a new document or modify an existing one that is not yet completed.
  Review Process Flow: Ensure that the process flow is being followed correctly. If the document should not be marked as "Done" yet, investigate why it was finalized prematurely.
  Consult with SAP Support: If the error persists and you believe it should not be occurring, consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error.
  User Training: Ensure that users are trained on the correct procedures for processing documents to avoid premature completion of documents.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes (like VA01 for sales orders, VL01N for deliveries) to navigate and check document statuses.
  SAP Notes: Search for SAP Notes related to error SO717 for any specific fixes or updates provided by SAP.
  Documentation: Review SAP documentation or user manuals for guidance on handling sales orders and document statuses.
  
  By following these steps, you should be able to address the SO717 error effectively. If the issue continues, further investigation into the specific business processes and system configurations may be necessary.