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How To Fix SO716 - Resubmission documents placed in your trash


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SO - SAPoffice: message texts

  • Message number: 716

  • Message text: Resubmission documents placed in your trash

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SO716 - Resubmission documents placed in your trash ?

    The SAP error message SO716 indicates that resubmission documents have been placed in the trash. This typically occurs in the context of document management or workflow processes within SAP, particularly when dealing with documents that require resubmission or have been rejected.

    Cause:

    The error message SO716 usually arises due to one of the following reasons:

    1. Document Rejection: A document that was submitted for approval or processing has been rejected, leading to it being moved to the trash.
    2. Workflow Issues: There may be issues in the workflow configuration or execution that cause documents to be incorrectly routed or handled.
    3. User Action: A user may have manually moved the document to the trash or performed an action that led to its rejection.

    Solution:

    To resolve the SO716 error, you can take the following steps:

    1. Check the Trash: Navigate to the trash or recycle bin in the SAP system to locate the resubmission documents. You may need to restore them if they were moved there unintentionally.

    2. Review Document Status: Check the status of the document in question. If it has been rejected, review the reasons for rejection and make necessary corrections before resubmitting.

    3. Workflow Monitoring: Use the workflow monitoring tools in SAP to check for any issues in the workflow that may have caused the document to be placed in the trash. This may involve checking for errors in the workflow log.

    4. User Permissions: Ensure that the user has the necessary permissions to submit and manage documents. Lack of permissions can sometimes lead to unexpected behavior.

    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the document type and workflow you are working with.

    6. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP notes for any known issues related to this error message.

    Related Information:

    • SAP Notes: Check SAP Notes for any updates or patches related to document management and workflow processes.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Workflow Overview) or SOST (Send Requests) to monitor and manage workflows and document statuses.
    • User Training: Ensure that users are trained on the proper procedures for submitting and managing documents to minimize errors.

    By following these steps, you should be able to address the SO716 error and ensure that your documents are processed correctly within the SAP system.

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