How To Fix SO708 - The interval for a periodic resubmission must be greater than 0

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 708

• Message text: The interval for a periodic resubmission must be greater than 0

What causes this issue?

You tried to create a periodic resubmission without defining the
interval, in which the document should be resubmitted, in days, weeks,
months, or years.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter the interval for the selected frequency, for example
"Periodically every 2 days".

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO708 - The interval for a periodic resubmission must be greater than 0 ?

  The SAP error message SO708 indicates that there is an issue with the configuration of a periodic resubmission in the SAP system. This error typically arises when the interval set for the periodic resubmission is either not defined or set to zero, which is not allowed.
  Cause:
  The error occurs when:
  
  The interval for a periodic resubmission is set to zero or is not specified.
  The configuration for the resubmission process is incomplete or incorrect.
  
  Solution:
  To resolve the SO708 error, you can follow these steps:
  
  
  Check the Resubmission Configuration:
  
  Navigate to the relevant transaction where the periodic resubmission is configured (e.g., transaction SO10 for SAPscript or transaction SOST for sending emails).
  Look for the settings related to periodic resubmission.
  
  
  
  Set a Valid Interval:
  
  Ensure that the interval for the periodic resubmission is set to a value greater than zero. This value typically represents the time duration (in minutes, hours, or days) after which the resubmission should occur.
  If you are unsure what value to set, consult with your system administrator or refer to your organization's guidelines.
  
  
  
  Save the Changes:
  
  After making the necessary adjustments, save the configuration and exit the transaction.
  
  
  
  Test the Configuration:
  
  Perform a test to ensure that the periodic resubmission is now functioning correctly without triggering the SO708 error.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for more details on configuring periodic resubmissions and understanding the parameters involved.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SO10 (for SAPscript) or SOST (for monitoring sent messages) to manage and troubleshoot resubmission settings.
  Support: If the issue persists after making the changes, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By ensuring that the interval for periodic resubmission is correctly configured, you should be able to resolve the SO708 error and allow the resubmission process to function as intended.