How To Fix SO702 - Resubmission: Document <&> could not be placed in the inbox

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 702

• Message text: Resubmission: Document <&> could not be placed in the inbox

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO702 - Resubmission: Document <&> could not be placed in the inbox ?

  The SAP error message SO702 indicates that a document could not be placed in the user's inbox for resubmission. This error typically occurs in the context of SAP's workflow or document management systems. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  User Authorization Issues: The user may not have the necessary authorizations to receive or access the document.
  Document Status: The document may be in a status that does not allow it to be processed or resubmitted.
  Inbox Configuration: There may be issues with the configuration of the user's inbox or the workflow settings.
  Technical Issues: There could be underlying technical issues, such as database problems or system performance issues.
  Document Deletion: The document may have been deleted or archived, making it unavailable for resubmission.
  
  Solutions:
  
  Check User Authorizations: Ensure that the user has the appropriate authorizations to access the document. This can be done by reviewing the user's roles and permissions in the SAP system.
  Review Document Status: Check the status of the document to ensure it is eligible for resubmission. If the document is in a locked or completed state, it may need to be unlocked or reactivated.
  Inbox Configuration: Verify the configuration of the user's inbox and ensure that it is set up correctly. This may involve checking workflow settings or inbox parameters.
  Technical Troubleshooting: If the issue persists, consult with your SAP Basis team to check for any technical issues, such as database errors or system performance problems.
  Document Availability: Confirm that the document is still available in the system and has not been deleted or archived. If it has been archived, you may need to retrieve it from the archive.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP Notes often provide patches or additional guidance for known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Selection for Repeated Tasks) to help diagnose workflow issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review SAP documentation related to workflow and document management for best practices and troubleshooting steps.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your SAP support team for further investigation.