How To Fix SO686 - <&> cannot be added to this distribution list

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 686

• Message text: <&> cannot be added to this distribution list

What causes this issue?

X.500 addresses and SAP business objects cannot currently be included
in distribution lists.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can send documents to X.500 addresses or to an SAP business object
directly from the send screen.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO686 - <&> cannot be added to this distribution list ?

  The SAP error message SO686 indicates that a specific recipient (in this case, represented by &) cannot be added to a distribution list. This error typically arises in the context of SAP's communication and messaging systems, particularly when dealing with SAP Business Workflow or SAPconnect.
  Causes of Error SO686
  
  
  Invalid Recipient: The recipient you are trying to add may not be a valid user in the SAP system. This could be due to the user not being created or being inactive.
  
  
  User Type Restrictions: The recipient might be of a type that is not allowed in the distribution list. For example, certain types of users (like service users or system users) may not be eligible.
  
  
  Distribution List Limitations: There may be restrictions on the number of recipients that can be added to a distribution list, or the list may have been configured to exclude certain types of users.
  
  
  Authorization Issues: The user attempting to add