How To Fix SO674 - Put back in the queue by &

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 674

• Message text: Put back in the queue by &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO674 - Put back in the queue by & ?

  The SAP error message SO674 ("Put back in the queue by &") typically occurs in the context of SAP's output management system, particularly when dealing with output processing for documents such as invoices, purchase orders, or other forms of output. This message indicates that a particular output request has been put back into the queue for some reason, often due to issues with processing or delivery.
  Causes:
  
  Delivery Issues: The output could not be delivered due to issues such as incorrect email addresses, problems with the printer, or network issues.
  Processing Errors: There may be errors in the processing logic or configuration that prevent the output from being generated or sent.
  User Intervention: A user or system process may have manually put the output back into the queue for reprocessing.
  System Configuration: Incorrect configuration settings in the output determination or output type settings can lead to this error.
  Resource Availability: Lack of resources (e.g., printer not available, email server down) can cause the output to be queued.
  
  Solutions:
  
  Check Output Configuration: Review the output type configuration in transaction NACE or SPAD to ensure that all settings are correct.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insight into why the output was queued.
  Check Delivery Mechanism: Ensure that the delivery mechanism (e.g., email, print) is functioning correctly. For emails, verify that the SMTP settings are correct.
  Reprocess the Output: You can manually reprocess the output from the queue using transaction SOST (for emails) or the appropriate transaction for print outputs.
  Monitor System Resources: Ensure that all necessary resources (printers, email servers) are available and functioning properly.
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that may address known issues related to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as NACE (Output Types), SPAD (Spool Administration), and SOST (Send Requests).
  SAP Documentation: Refer to SAP Help documentation for detailed information on output management and troubleshooting.
  Community Forums: Engage with SAP community forums or user groups for shared experiences and solutions from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP Basis or technical team for further investigation.