How To Fix SO601 - Recipient & does not exist in the address management

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 601

• Message text: Recipient & does not exist in the address management

What causes this issue?

A recipient name was entered (possibly with *) which was not found in
the address management.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether the recipient name has been spelled correctly.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO601 - Recipient & does not exist in the address management ?

  The SAP error message SO601 indicates that the recipient specified in the system does not exist in the address management. This error typically occurs when you are trying to send an email or a message to a recipient whose address is not recognized by the SAP system.
  Cause:
  
  Missing Recipient: The recipient's email address or user ID is not maintained in the SAP address management.
  Incorrect Recipient Format: The format of the recipient's email address or user ID may be incorrect.
  User Not Created: The user may not have been created in the SAP system or may not have the necessary authorizations.
  Deactivated User: The user account may be deactivated or locked.
  
  Solution:
  
  
  Check Recipient Details:
  
  Verify that the recipient's email address or user ID is correct.
  Ensure that there are no typos or formatting issues.
  
  
  
  Maintain Recipient in Address Management:
  
  Go to transaction code SU01 (User Maintenance) to check if the user exists.
  If the user does not exist, create a new user with the necessary details.
  If the user exists but is not active, reactivate the user.
  
  
  
  Maintain Email Address:
  
  If the recipient is a business partner or customer, ensure that their email address is maintained in the relevant master data (e.g., using transaction codes like BP for Business Partner).
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to receive messages or emails from the SAP system.
  
  
  
  Test Sending:
  
  After making the necessary changes, try sending the message or email again to see if the issue is resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  BP: Business Partner Maintenance
  SOST: SAPconnect Send Requests (to check the status of sent messages)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error.
  
  
  Documentation: Refer to SAP Help documentation for more details on address management and user maintenance.
  
  
  By following these steps, you should be able to resolve the SO601 error and successfully send messages to the intended recipient.