How To Fix SO586 - An error occurred when generating distribution list

SO586 - Overview

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 586

• Message text: An error occurred when generating distribution list

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO586 - An error occurred when generating distribution list ?

  The SAP error message SO586, which states "An error occurred when generating distribution list," typically occurs in the context of SAP's workflow or communication functionalities, particularly when trying to create or manage distribution lists for sending messages or notifications.
  Causes:
  
  Missing or Incorrect Data: The distribution list may be trying to reference users or groups that do not exist or are incorrectly configured in the system.
  Authorization Issues: The user attempting to generate the distribution list may not have the necessary authorizations to access certain user data or distribution list functionalities.
  Technical Issues: There may be underlying technical issues, such as problems with the SAP system configuration, database inconsistencies, or issues with the underlying transport layer.
  System Configuration: Incorrect settings in the SAP system related to communication or workflow settings can lead to this error.
  User Status: If the users in the distribution list are inactive or have been deleted, this can also trigger the error.
  
  Solutions:
  
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