How To Fix SO471 - You are not authorized to send to &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 471

• Message text: You are not authorized to send to &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO471 - You are not authorized to send to &1 ?

  The SAP error message SO471 ("You are not authorized to send to &1") typically occurs when a user attempts to send an email or message to a recipient for which they do not have the necessary authorization. This can happen in various SAP modules, particularly in the context of SAP Business Workflow or SAPconnect.
  Cause:
  
  Authorization Issues: The user does not have the required authorizations to send messages to the specified recipient (e.g., email address, user ID).
  Recipient Restrictions: The recipient may have restrictions set in their user profile that prevent certain users from sending messages to them.
  Configuration Settings: There may be configuration settings in the SAP system that restrict message sending based on certain criteria (e.g., user roles, organizational units).
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after the error occurs to check the authorization check that failed. This will provide insight into which specific authorization object is missing.
  Review the user's roles and authorizations in transaction PFCG to ensure they have the necessary permissions to send messages to the specified recipient.
  
  
  
  Review Recipient Settings:
  
  Check the recipient's user profile (transaction SU01) to see if there are any restrictions on receiving messages from certain users or roles.
  
  
  
  Adjust Configuration:
  
  If applicable, review the configuration settings for SAPconnect (transaction SCOT) to ensure that there are no restrictions on sending messages to specific recipients or domains.
  
  
  
  Consult with Basis Team:
  
  If the issue persists, it may be necessary to involve the SAP Basis team or system administrator to investigate further, especially if there are system-wide settings affecting message sending.
  
  
  
  Testing:
  
  After making any changes, test the functionality again to ensure that the user can successfully send messages to the intended recipient.
  
  
  
  Related Information:
  
  Authorization Objects: Common authorization objects related to sending messages include S_SOST (for SAPconnect) and S_USER_AUTH (for user authorizations).
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or bugs related to this error message.
  Documentation: Review SAP documentation on user authorizations and SAPconnect configuration for more detailed guidance.
  
  By following these steps, you should be able to identify and resolve the issue causing the SO471 error message in your SAP system.