How To Fix SO411 - Bookmarks or favorites cannot be read

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 411

• Message text: Bookmarks or favorites cannot be read

What causes this issue?

The system cannot find the bookmarks or favorites for your Internet
browser. The possible causes of this error depend on whether your
company uses Netscape or Microsoft browsers:
Netscape:
An incorrect path has been entered in the registry for the file
BOOKMARK.HTM.
Microsoft:
The favorites are not stored in a file and cannot therefore be imported
into the SAP system.

How to fix this error?

Netscape:
Check whether the path entered in the registry (under
<LS>HKEY_CURRENT_USER</> --> <LS>Software</> --> <LS>Netscape</> -->
<LS>Bookmark</> <LS>List</>) corresponds to the actual path for the file
BOOKMARK.HTM. If the two paths are different, please update the path in
the registry.
Microsoft:
At present, there is no solution for this problem. You should therefore
enter the address for the Internet page manually, or copy the address
from the location line in your browser and <LS>paste</> the entry into
the SAP system dialog box.

Error message extract from SAP system. Copyright SAP SE.