How To Fix SO385 - Distribution list still exists in the trash

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 385

• Message text: Distribution list still exists in the trash

What causes this issue?

You tried to create a distribution list. However, the name specified
has already been assigned to another distribution list which is still
located in the trash. A name can only be assigned once within a set of
folders.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You have two options:
Assign a new name to the distribution list
Switch to the trash and delete the distribution list

System Response

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO385 - Distribution list still exists in the trash ?

  The SAP error message SO385 indicates that a distribution list you are trying to delete still exists in the "trash" or "deleted items" area of the SAP system. This typically occurs when you attempt to delete a distribution list that has not been fully removed from the system because it is still marked as deleted but not permanently removed.
  Cause:
  
  The distribution list has been marked for deletion but is still present in the "trash" or "deleted items" section of the SAP system.
  The system does not allow the deletion of distribution lists that are still in this state.
  
  Solution:
  To resolve the SO385 error, you can follow these steps:
  
  
  Check the Deleted Items:
  
  Navigate to the transaction code for managing distribution lists (usually SO10 for SAPscript or SO12 for Smart Forms).
  Look for the option to view deleted items or the trash bin where deleted distribution lists are stored.
  
  
  
  Permanently Delete the Distribution List:
  
  If you find the distribution list in the trash, you will need to permanently delete it.
  Select the distribution list and choose the option to permanently delete it from the system.
  
  
  
  Re-attempt Deletion:
  
  After permanently deleting the distribution list from the trash, you can try to delete the distribution list again that was causing the SO385 error.
  
  
  
  Check Authorizations:
  
  Ensure that you have the necessary authorizations to delete distribution lists and manage deleted items.
  
  
  
  Consult Documentation:
  
  If you are unsure about the steps or if the issue persists, refer to SAP documentation or consult with your SAP Basis or functional team for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SO10: For managing SAPscript texts.
  SO12: For managing Smart Forms.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  
  
  User Roles:
  
  Ensure that your user role has the necessary permissions to manage distribution lists and deleted items.
  
  
  
  By following these steps, you should be able to resolve the SO385 error and successfully manage your distribution lists in SAP.