How To Fix SO384 - No authorization to expand distribution list <&>

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 384

• Message text: No authorization to expand distribution list <&>

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO384 - No authorization to expand distribution list <&> ?

  The SAP error message SO384 indicates that a user does not have the necessary authorization to expand a distribution list in the SAP system. This typically occurs when a user attempts to send an email or a message to a distribution list that they do not have permission to access.
  Cause:
  
  Authorization Issues: The user lacks the required authorization object to access or expand the distribution list.
  Missing Roles: The user may not have the appropriate roles assigned that include the necessary authorizations.
  Distribution List Configuration: The distribution list may be configured in such a way that it restricts access to certain users or groups.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after receiving the error to check which authorization checks failed.
  Review the authorization objects related to the distribution list, such as S_USER_AUTH or S_SYST for system access.
  
  
  
  Assign Necessary Roles:
  
  If the user lacks the required roles, work with your SAP security team to assign the appropriate roles that include access to the distribution list.
  Ensure that the roles include the necessary authorizations for the relevant transaction codes and objects.
  
  
  
  Review Distribution List Settings:
  
  Check the configuration of the distribution list in transaction SO23 (for distribution lists) or SO10 (for text objects).
  Ensure that the distribution list is set up to allow access to the intended users.
  
  
  
  Consult with SAP Basis or Security Team:
  
  If you are unable to resolve the issue, consult with your SAP Basis or security team for further assistance. They can help analyze the authorization issues and make necessary adjustments.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects that control access to distribution lists.
  Transaction Codes:
  
  SU53: Display authorization check.
  SU01: User maintenance (to check user roles).
  PFCG: Role maintenance (to manage roles and authorizations).
  
  
  Documentation: Refer to SAP documentation for detailed information on authorization management and distribution list configuration.
  
  By following these steps, you should be able to identify the cause of the SO384 error and implement a solution to resolve the authorization issue.