How To Fix SO381 - Select one entry only


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SO - SAPoffice: message texts

  • Message number: 381

  • Message text: Select one entry only

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message SO381 - Select one entry only ?

    The SAP error message SO381 ("Select one entry only") typically occurs when a user attempts to perform an action that requires a single selection from a list or table, but multiple entries have been selected instead. This error is common in various SAP transactions where the system expects a single record to be processed.

    Cause:

    The primary cause of the SO381 error is that the user has selected more than one entry in a selection screen or list where only one entry is allowed. This can happen in various scenarios, such as:

    • Trying to execute a function that requires a single document or item (e.g., displaying details of a specific sales order, invoice, etc.).
    • Using a report or transaction that is designed to work with a single record but the user has highlighted multiple records.

    Solution:

    To resolve the SO381 error, follow these steps:

    1. Review Your Selection: Go back to the selection screen or list where the error occurred and check the entries you have selected.

    2. Select a Single Entry: Ensure that only one entry is selected. You can do this by:

      • Clicking on a single row in the list.
      • Using the "Select" or "Deselect" options to ensure only one item is highlighted.
    3. Execute Again: After making sure that only one entry is selected, try executing the action again.

    Related Information:

    • Transaction Codes: This error can occur in various transaction codes, such as VA03 (Display Sales Order), ME23N (Display Purchase Order), etc.
    • User Training: If users frequently encounter this error, it may be beneficial to provide training on how to properly select entries in SAP.
    • SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional context or solutions for specific transactions or scenarios where this error is common.

    If the problem persists even after ensuring that only one entry is selected, it may be worth checking for any customizations or specific configurations in your SAP environment that could be affecting the behavior of the transaction.

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