How To Fix SO373 - Position and scroll not possible simultaneously

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 373

• Message text: Position and scroll not possible simultaneously

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO373 - Position and scroll not possible simultaneously ?

  The SAP error message SO373 ("Position and scroll not possible simultaneously") typically occurs in the context of SAP GUI when a user attempts to perform two conflicting actions at the same time, such as scrolling through a list while also trying to position the cursor or select an item.
  Cause:
  The error arises because the SAP GUI does not allow simultaneous actions that require different modes of interaction with the user interface. For example, if you are trying to scroll through a list of items while also trying to click on a specific item, the system cannot process both actions at once, leading to this error message.
  Solution:
  To resolve the SO373 error, you can follow these steps:
  
  
  Stop the Current Action: If you are scrolling, stop scrolling and allow the system to process your current action. Wait for the system to finish any ongoing processes.
  
  
  Use One Action at a Time: Ensure that you are either scrolling or selecting an item, but not both at the same time. Click on the item you want to select and then scroll if needed.
  
  
  Refresh the Screen: If the error persists, try refreshing the screen or navigating away from the current transaction and then returning.
  
  
  Check for System Updates: Sometimes, this error can be related to bugs in the SAP GUI. Ensure that you are using the latest version of the SAP GUI, as updates may contain fixes for known issues.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or workarounds available.
  
  
  Contact Support: If the issue continues to occur and affects your work, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  
  Related Information:
  
  SAP GUI Version: Ensure you are using a compatible version of the SAP GUI for your SAP system.
  User Training: Sometimes, user training on how to navigate the SAP GUI effectively can help prevent such errors.
  System Performance: If the system is slow, it may exacerbate the issue. Check for any performance issues that might be causing delays in processing user actions.
  
  By following these steps, you should be able to resolve the SO373 error and continue working in SAP without further interruptions.