How To Fix SO338 - An error occurred in & document(s) when the expiration date was changed

SO338 - Overview

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 338

• Message text: An error occurred in & document(s) when the expiration date was changed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO338 - An error occurred in & document(s) when the expiration date was changed ?

  The SAP error message SO338 indicates that there was an issue when attempting to change the expiration date of a document in the system. This error typically arises in the context of document management or workflow processes within SAP.
  
  Cause:
  The error can be caused by several factors, including:
  
  Document Locking: The document may be locked by another user or process, preventing changes from being made.
  Authorization Issues: The user may not have the necessary permissions to change the expiration date of the document.
  Data Integrity Constraints: There may be business rules or data integrity constraints that prevent the expiration date from being changed.
  System Configuration: Incorrect configuration settings in the document management system or related modules may lead to this error.
  Workflow Status: The document may be in a status that does not allow changes to be made.
  
  
  Solution:
  To resolve the SO338 error, you can take the following steps:
  
  
  Check Document Locking:
  
  Verify if the document is currently locked