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How To Fix SO312 - This function is not supported by your frontend


SO312 - Overview

  • Message type: E = Error

  • Message class: SO - SAPoffice: message texts

  • Message number: 312

  • Message text: This function is not supported by your frontend

  • Show details Hide details
  • What causes this issue?

    You tried to work with a document type which the frontend does not
    support.

    System Response

    The system cannot process this document type.

    How to fix this error?

    You cannot process the document on this frontend. However, you can save
    the document in a local file.
    To do this, select <LS>Document -> Move -> Download</>.
    If you are working on an X-terminal, the system will write your
    document to a sequential file.
    If you are working on a PC, the system will download your document to a
    PC file.

    Error message extract from SAP system. Copyright SAP SE.


SO312 - Details

  • The SAP error message SO312 ("This function is not supported by your frontend") typically occurs when there is a mismatch between the capabilities of the SAP GUI (Graphical User Interface) you are using and the functions or features that the SAP system is trying to access. This can happen for several reasons:
    Causes:
    
    Outdated SAP GUI: The version of the SAP GUI you are using may not support certain features or functions that the backend SAP system is trying to utilize.
    Compatibility Issues: There may be compatibility issues between the SAP GUI and the SAP system version.
    Missing Add-ons or Components: Certain functionalities may require additional components or add-ons that are not installed on your frontend.
    Network Issues: Sometimes, network issues can cause the frontend to not properly communicate with the backend, leading to this error.
    User Authorizations: In some cases, the user may not have the necessary authorizations to access certain functions, which can trigger

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