How To Fix SO292 - No users. Distribution list(s) empty?

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 292

• Message text: No users. Distribution list(s) empty?

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO292 - No users. Distribution list(s) empty? ?

  The SAP error message SO292 ("No users. Distribution list(s) empty") typically occurs when you are trying to send an email or a message using a distribution list in SAP, but the distribution list does not contain any valid users. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Empty Distribution List: The distribution list you are trying to use does not have any users assigned to it.
  Inactive Users: The users in the distribution list may be inactive or deleted.
  Authorization Issues: The user attempting to send the message may not have the necessary authorizations to access the distribution list or its members.
  Incorrect Configuration: The distribution list may not be properly configured in the SAP system.
  
  Solutions:
  
  
  Check Distribution List:
  
  Go to transaction code SO23 (or use the relevant transaction for managing distribution lists).
  Verify that the distribution list you are using has users assigned to it. If it is empty, add the necessary users.
  
  
  
  Add Users:
  
  If the distribution list is empty, you can add users by editing the distribution list and including valid user IDs.
  
  
  
  Check User Status:
  
  Ensure that the users in the distribution list are active. You can check user status in transaction code SU01 (User Maintenance).
  
  
  
  Review Authorizations:
  
  Make sure that the user trying to send the message has the appropriate authorizations to access the distribution list and send messages.
  
  
  
  Test with a Different Distribution List:
  
  If possible, try using a different distribution list that is known to have users to see if the issue persists.
  
  
  
  Check System Configuration:
  
  If the issue continues, it may be necessary to check the configuration settings related to the messaging system in SAP. This may require assistance from your SAP Basis or technical team.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SO23: Manage Distribution Lists
  SU01: User Maintenance
  SOST: Send Requests Overview (to check the status of sent messages)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Documentation: Refer to SAP Help documentation for more details on managing distribution lists and user settings.
  
  
  By following these steps, you should be able to resolve the SO292 error and successfully send messages using distribution lists in SAP. If the problem persists, consider reaching out to your SAP support team for further assistance.