How To Fix SO290 - *** User maintenance ***

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 290

• Message text: *** User maintenance ***

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO290 - *** User maintenance *** ?

  The SAP error message SO290, which is related to user maintenance, typically indicates that there is an issue with the user account or the user master record in the SAP system. This error can arise due to various reasons, such as missing authorizations, incorrect user settings, or issues with the user master data.
  Cause:
  
  Missing Authorizations: The user may not have the necessary authorizations to perform the action they are trying to execute.
  User Lock: The user account may be locked due to multiple failed login attempts or administrative actions.
  Invalid User Data: There may be inconsistencies or missing information in the user master record.
  Profile Issues: The user may not have the correct profiles assigned that are necessary for the transaction.
  System Configuration: There may be configuration issues in the user management settings of the SAP system.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU01 to check the user’s authorizations.
  Ensure that the user has the necessary roles and profiles assigned.
  
  
  
  Unlock User Account:
  
  If the user account is locked, it can be unlocked using transaction code SU01 or SU10 (for mass changes).
  Navigate to the user account and unlock it.
  
  
  
  Review User Master Data:
  
  Verify that all required fields in the user master record are filled out correctly.
  Check for any inconsistencies or missing information.
  
  
  
  Assign Correct Profiles:
  
  Ensure that the user has the appropriate profiles assigned that are necessary for the tasks they need to perform.
  
  
  
  Check System Configuration:
  
  Review the configuration settings related to user management in the SAP system.
  Consult with your SAP Basis team if there are any system-level issues.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  SU53: Display Authorization Check
  PFCG: Role Maintenance
  
  
  
  Documentation: Refer to SAP Help documentation for user management and authorization concepts.
  
  
  SAP Community: Engage with the SAP Community forums for additional insights and solutions from other users who may have encountered similar issues.
  
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.