How To Fix SO152 - Folders cannot be created in the inbox or outbox

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 152

• Message text: Folders cannot be created in the inbox or outbox

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO152 - Folders cannot be created in the inbox or outbox ?

  The SAP error message SO152 indicates that folders cannot be created in the inbox or outbox. This error typically arises in the context of SAP's Office Integration or when dealing with SAP Business Workflow and document management.
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to create folders in the specified location.
  System Configuration: The system may not be properly configured to allow folder creation in the inbox or outbox.
  Database Issues: There may be underlying database issues that prevent the creation of new folders.
  SAP Notes: There may be specific SAP Notes that address bugs or issues related to folder creation that have not been applied.
  User Profile Settings: The user profile settings may restrict folder creation.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to create folders in the inbox/outbox. This can be checked in transaction code SU53 or by consulting with your SAP security team.
  
  
  
  Review System Configuration:
  
  Check the configuration settings related to the SAP Office Integration or the document management system. Ensure that the settings allow for folder creation.
  
  
  
  Database Check:
  
  Verify the database for any issues. You may need to consult with your database administrator to check for locks or other issues that could prevent folder creation.
  
  
  
  Apply SAP Notes:
  
  Search for relevant SAP Notes that may address this issue. You can use the SAP Support Portal to find and apply any necessary notes.
  
  
  
  User Profile Settings:
  
  Review the user profile settings to ensure that there are no restrictions on folder creation. This can be done in transaction code SU01.
  
  
  
  Check for System Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as this can resolve known issues.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SU53: Check authorization issues.
  SU01: User maintenance to check user profiles.
  SOST: To check the status of sent documents.
  
  
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  Documentation: Review SAP documentation related to the specific module you are working with (e.g., SAP Business Workflow, SAP Document Management) for additional troubleshooting steps.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the SO152 error message in SAP.