How To Fix SO149 - Retrieval not possible; move document

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 149

• Message text: Retrieval not possible; move document

What causes this issue?

The <LS>Retrieve</> function could not be executed. A possible reason
is that the document was deleted from the resubmission folder. All
resubmissions for the document are deleted at the same time. It is
therefore not helpful to retrieve the document and replace it in the
resubmission folder.
Other situations which can lead to this error message:
The folder from which the document originally comes and from which you
wish to retrieve it has been deleted.
You wish to retrieve the document from the outbox. The office settings
specify a time limit which determines how long a document may remain in
the outbox. The time between the date the document was last changed and
the date retrieval was attempted exceeds this time limit.
You wish to retrieve the document from a shared folder, in which
documents have a defined life-span. The document has exceeded this
life-span.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select another folder via <LS>Document -> Move -> Move</>, to which the
document can be moved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO149 - Retrieval not possible; move document ?

  The SAP error message SO149, which states "Retrieval not possible; move document," typically occurs in the context of document management or when dealing with document retrieval in SAP systems. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes of SO149 Error
  
  
  Document Not Found: The document you are trying to retrieve may not exist in the system or may have been deleted.
  
  
  Authorization Issues: The user may not have the necessary permissions to access the document or the document's storage location.
  
  
  Incorrect Document Type: The document type you are trying to access may not be configured correctly in the system.
  
  
  Storage Location Issues: The document may be stored in a location that is not accessible or has been moved.
  
  
  Technical Issues: There may be underlying technical issues, such as database inconsistencies or problems with the document management system.
  
  
  Solutions to SO149 Error
  
  
  Check Document Existence: Verify that the document you are trying to retrieve actually exists in the system. You can do this by searching for the document using its ID or other identifying information.
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to access the document. This may involve checking user roles and permissions in the SAP system.
  
  
  Verify Document Type Configuration: Check if the document type is correctly configured in the system. This may involve consulting with your SAP administrator or checking the configuration settings.
  
  
  Check Storage Locations: If the document is stored in a specific location, ensure that the location is accessible and that the document has not been moved or deleted.
  
  
  Consult Technical Support: If the issue persists, it may be necessary to consult with your SAP technical support team to investigate any underlying technical issues or database inconsistencies.
  
  
  Use Transaction Codes: Utilize relevant transaction codes (like OAC0 for document types or OAC3 for storage locations) to check configurations and settings related to document management.
  
  
  Related Information
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the SO149 error. SAP frequently updates its knowledge base with solutions for common errors.
  
  
  Documentation: Review SAP documentation related to document management and retrieval processes to ensure that you are following the correct procedures.
  
  
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  
  By following these steps, you should be able to identify the cause of the SO149 error and implement a suitable solution. If the problem continues, further investigation with SAP support may be necessary.