How To Fix SO066 - You have not received document <&>

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 066

• Message text: You have not received document <&>

What causes this issue?

The function "Transmission info" can only be called for documents sent
to you.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO066 - You have not received document <&> ?

  The SAP error message SO066, which states "You have not received document <&>," typically occurs in the context of SAP's document management or workflow systems. This error indicates that the system is unable to find or retrieve a specific document that is expected to be available.
  Causes:
  
  Document Not Created: The document in question may not have been created or saved properly in the system.
  Incorrect Document Number: The document number referenced in the error message may be incorrect or may not exist in the database.
  Authorization Issues: The user may not have the necessary permissions to access the document.
  Document Deletion: The document may have been deleted or archived, making it unavailable for retrieval.
  System Configuration Issues: There may be configuration issues in the SAP system that prevent the document from being accessed.
  
  Solutions:
  
  Verify Document Creation: Check if the document was created successfully. You can do this by searching for the document using the appropriate transaction code or report.
  Check Document Number: Ensure that the document number you are trying to access is correct. Double-check for any typos or errors.
  Review Authorizations: Ensure that you have the necessary authorizations to access the document. You may need to contact your SAP security administrator to verify your access rights.
  Check Document Status: If the document was deleted or archived, you may need to restore it or check the archive for the document.
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error. SAP Notes can provide patches or workarounds for known issues.
  Contact Support: If the issue persists, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to document management, such as SOST (for sending documents) or SARA (for archiving).
  SAP Documentation: Review SAP's official documentation for more details on document management and error handling.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and resolve the SO066 error in SAP.