How To Fix SO036 - No document found

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 036

• Message text: No document found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO036 - No document found ?

  The SAP error message SO036 ("No document found") typically occurs when a user attempts to access a document in the SAP system that does not exist or cannot be found. This error can arise in various contexts, such as when trying to display or process a document in the SAP system, including sales orders, purchase orders, or other document types.
  Causes of SO036 Error
  
  
  Document Does Not Exist: The most straightforward cause is that the document number entered does not exist in the system. This could be due to a typo or an incorrect document number.
  
  
  Document Deleted: The document may have been deleted or archived, making it unavailable for retrieval.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view the document, leading to the system not being able to retrieve it.
  
  
  Incorrect Selection Criteria: If the user is using selection criteria that do not match any existing documents, the system will return this error.
  
  
  Data Synchronization Issues: In some cases, if the system is not properly synchronized (especially in distributed environments), it may not find the document.
  
  
  Solutions to SO036 Error
  
  
  Verify Document Number: Double-check the document number you are trying to access for any typos or errors.
  
  
  Check Document Status: Ensure that the document has not been deleted or archived. You may need to consult with your SAP administrator or check the relevant transaction codes to see the document's status.
  
  
  Review Authorizations: Ensure that you have the necessary permissions to access the document. If not, contact your SAP security administrator to request the required access.
  
  
  Use Correct Selection Criteria: If you are using selection criteria (like date ranges, status, etc.), ensure they are set correctly to include the document you are trying to find.
  
  
  Consult SAP Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance. They may be able to check logs or system settings that could be causing the issue.
  
  
  Check for System Issues: If you suspect a synchronization issue, check with your IT department to ensure that all systems are properly synchronized and functioning.
  
  
  Related Information
  
  Transaction Codes: Depending on the type of document you are trying to access, different transaction codes may be relevant (e.g., VA03 for sales orders, ME23N for purchase orders).
  SAP Notes: Check SAP Notes for any known issues or patches related to the SO036 error. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review SAP documentation or user manuals related to the specific module you are working with for additional troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the SO036 error and take appropriate action to resolve it.