How To Fix SO020 - Document has not yet been read

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 020

• Message text: Document has not yet been read

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO020 - Document has not yet been read ?

  The SAP error message SO020, which states "Document has not yet been read," typically occurs in the context of SAP's document management system (DMS) or when dealing with documents in the SAP system. This error indicates that the document you are trying to access has not been opened or read by the user or the system, which can prevent certain actions from being performed on it.
  Causes:
  
  Document Status: The document may be in a status that does not allow it to be accessed or processed. For example, it might be in a draft state or not yet released.
  User Permissions: The user may not have the necessary permissions to read the document.
  Document Locking: The document might be locked by another user or process, preventing it from being read.
  System Configuration: There may be configuration settings in the SAP system that restrict access to certain documents based on user roles or document types.
  
  Solutions:
  
  Check Document Status: Verify the status of the document in the DMS. Ensure that it is in a state that allows it to be read (e.g., released).
  User Permissions: Ensure that the user has the appropriate permissions to access the document. This may involve checking user roles and authorizations in the SAP system.
  Unlock Document: If the document is locked, you may need to wait for the other user to finish or contact your system administrator to unlock it.
  Access Configuration: Review the configuration settings related to document access in the SAP system. This may involve checking settings in transaction codes like OAC0 (for DMS) or other relevant configuration areas.
  Read the Document: If the document is new or has been recently created, try opening it to mark it as read. This may resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CV01N (Create Document), CV02N (Change Document), and CV03N (Display Document) for managing documents in SAP DMS.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or fixes for known problems.
  Documentation: Review SAP documentation related to document management and error handling for more detailed information on managing documents and resolving issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP's official support channels for further assistance.