How To Fix SN_GEN004 - Segment & is not available in infostructure &

SAP Error Message - Details

• Message type: E = Error

• Message class: SN_GEN - Message Handling SN_GEN_READ

• Message number: 004

• Message text: Segment & is not available in infostructure &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SN_GEN004 - Segment & is not available in infostructure & ?

  The SAP error message SN_GEN004 indicates that a specific segment is not available in the specified infostructure. This error typically occurs in the context of SAP's Logistics Information System (LIS) or when working with data structures related to reporting and analysis.
  Cause:
  The error can be caused by several factors, including:
  
  
  Missing Data: The segment you are trying to access may not have been populated with data. This can happen if the data extraction process has not been executed or if there are no records that meet the criteria for that segment.
  
  
  Incorrect Configuration: The infostructure may not be correctly configured to include the segment you are trying to access. This could be due to changes in the data model or infostructure settings.
  
  
  Data Update Issues: If the data in the infostructure has not been updated or if there are issues with the data update process, it may lead to this error.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain segments of the infostructure.
  
  
  Solution:
  To resolve the SN_GEN004 error, you can take the following steps:
  
  
  Check Data Availability:
  
  Verify if the segment in question has been populated with data. You can do this by checking the relevant tables or using transaction codes like SIS (for LIS) to see if data exists.
  
  
  
  Update Infostructure:
  
  If the data is missing, ensure that the data extraction process has been executed. You can run the relevant update programs (e.g., MCEX for LIS) to populate the infostructure.
  
  
  
  Review Configuration:
  
  Check the configuration of the infostructure to ensure that the segment is included. You can do this by navigating to the relevant configuration settings in the SAP system.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the segment. You may need to consult with your SAP security team to verify and adjust user roles if necessary.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific infostructure and segment to see if there are any known issues or additional configuration steps required.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, especially if this is a production environment.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SIS, MCEX, and others related to LIS and infostructures.
  SAP Notes: Search for SAP Notes related to the specific infostructure and segment to find any patches or updates that may address the issue.
  Documentation: Review the SAP Help Portal for detailed information on infostructures and data extraction processes.
  
  By following these steps, you should be able to identify the cause of the SN_GEN004 error and implement a solution to resolve it.