How To Fix SMMSS_ALERTS202 - SQL Server Agent service status

SAP Error Message - Details

• Message type: E = Error

• Message class: SMMSS_ALERTS - Message class for MSSQL rz20 messages

• Message number: 202

• Message text: SQL Server Agent service status

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

The SQL Server Agent service status is: &STATUS&
The SQL Server Agent service must be running in order for the SAP SQL
Server monitor to collect data.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SMMSS_ALERTS202 - SQL Server Agent service status ?

  The SAP error message SMMSS_ALERTS202 typically relates to issues with the SQL Server Agent service status in the context of SAP systems that utilize Microsoft SQL Server as their database backend. This error can indicate that the SQL Server Agent service is not running, which can prevent scheduled jobs and alerts from functioning properly.
  Cause:
  
  SQL Server Agent Not Running: The most common cause is that the SQL Server Agent service is stopped or not running.
  Permissions Issues: The account running the SQL Server Agent may not have the necessary permissions to execute jobs or access certain resources.
  Configuration Issues: There may be configuration issues within SQL Server or the SAP system that prevent the SQL Server Agent from functioning correctly.
  Database Connectivity Issues: Problems with the connection between SAP and SQL Server can also lead to this error.
  
  Solution:
  
  
  Start SQL Server Agent:
  
  Open SQL Server Management Studio (SSMS).
  Connect to your SQL Server instance.
  In the Object Explorer, locate the SQL Server Agent node.
  Right-click on SQL Server Agent and select "Start" if it is not already running.
  
  
  
  Check Service Status:
  
  You can also check the status of the SQL Server Agent service through the Windows Services management console (services.msc).
  Look for "SQL Server Agent (MSSQLSERVER)" and ensure it is running.
  
  
  
  Review Permissions:
  
  Ensure that the account running the SQL Server Agent has the necessary permissions to execute jobs and access the required databases.
  
  
  
  Check SQL Server Logs:
  
  Review the SQL Server error logs for any messages that might indicate why the SQL Server Agent is not running or is encountering issues.
  
  
  
  Configuration Review:
  
  Check the SQL Server Agent properties and job configurations to ensure they are set up correctly.
  
  
  
  Restart SQL Server:
  
  If the above steps do not resolve the issue, consider restarting the SQL Server instance, as this can sometimes resolve underlying issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP and Microsoft SQL Server documentation for any specific configurations or known issues related to your version of SAP and SQL Server.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance or patches related to this error message.
  SQL Server Documentation: Review Microsoft’s documentation for SQL Server Agent for more detailed troubleshooting steps.
  Monitoring Tools: Consider using monitoring tools to keep track of SQL Server Agent status and job execution to prevent future occurrences.
  
  If the problem persists after trying these solutions, it may be beneficial to consult with your database administrator or SAP support for further assistance.