How To Fix SMMSS_ALERTS201 - Check of the SQL Server Agent service status

SAP Error Message - Details

• Message type: E = Error

• Message class: SMMSS_ALERTS - Message class for MSSQL rz20 messages

• Message number: 201

• Message text: Check of the SQL Server Agent service status

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

The SQL Server Agent service status is: &STATUS&

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SMMSS_ALERTS201 - Check of the SQL Server Agent service status ?

  The SAP error message SMMSS_ALERTS201 indicates an issue with the SQL Server Agent service status. This error typically arises when the SQL Server Agent service is not running or is not accessible, which can prevent SAP from executing scheduled jobs or alerts that rely on the SQL Server database.
  Cause:
  
  SQL Server Agent Not Running: The SQL Server Agent service may be stopped or not started.
  Permissions Issues: The user account under which the SQL Server Agent is running may not have the necessary permissions.
  Configuration Issues: There may be configuration issues in the SQL Server or SAP system that prevent proper communication.
  Network Issues: If the SQL Server is hosted on a different server, network connectivity issues may prevent access to the SQL Server Agent.
  
  Solution:
  
  
  Start SQL Server Agent:
  
  Open SQL Server Management Studio (SSMS).
  Connect to the SQL Server instance.
  In the Object Explorer, locate the SQL Server Agent node.
  Right-click on SQL Server Agent and select "Start" if it is not running.
  
  
  
  Check Service Status:
  
  Go to Services (you can find it by searching for "Services" in the Windows Start menu).
  Look for "SQL Server Agent (MSSQLSERVER)" or the named instance if applicable.
  Ensure that the service is running. If it is stopped, right-click and select "Start".
  
  
  
  Verify Permissions:
  
  Ensure that the account running the SQL Server Agent has the necessary permissions to access the database and execute jobs.
  Check the SQL Server Agent properties to confirm the account settings.
  
  
  
  Check Configuration:
  
  Review the SQL Server Agent configuration settings in SSMS to ensure they are correctly set up.
  Check for any alerts or job failures that may provide additional context.
  
  
  
  Network Connectivity:
  
  If the SQL Server is on a different server, ensure that there are no network issues preventing access.
  Test connectivity to the SQL Server from the SAP application server.
  
  
  
  Review Logs:
  
  Check the SQL Server Agent logs for any error messages that might provide more details about the issue.
  Also, review the SAP logs for any related error messages.
  
  
  
  Related Information:
  
  SQL Server Agent: This is a component of SQL Server that allows you to automate and schedule tasks, such as running jobs, sending alerts, and performing maintenance tasks.
  SAP Basis: The SAP Basis team is typically responsible for managing the SAP environment, including database connectivity and job scheduling.
  Documentation: Refer to the official SAP and Microsoft SQL Server documentation for more detailed troubleshooting steps and best practices.
  
  If the issue persists after following these steps, consider reaching out to your database administrator or SAP support for further assistance.