How To Fix SMMSS_ALERTS004 - No Severity 17 or higher messages exist

SAP Error Message - Details

• Message type: E = Error

• Message class: SMMSS_ALERTS - Message class for MSSQL rz20 messages

• Message number: 004

• Message text: No Severity 17 or higher messages exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SMMSS_ALERTS004 - No Severity 17 or higher messages exist ?

  The SAP error message SMMSS_ALERTS004 indicates that there are no severity 17 or higher messages available in the system. This message is typically related to the SAP Solution Manager's alert monitoring functionality, which is designed to track and report on system health and performance.
  Cause:
  
  No Critical Issues: The most straightforward cause is that there are currently no critical issues (severity 17 or higher) in the monitored systems. This means that the system is functioning normally without any severe errors or alerts.
  Configuration Issues: There may be a configuration issue in the alert monitoring setup, which could prevent the system from correctly identifying or reporting severity 17 or higher messages.
  Data Collection: The data collection for alerts may not be functioning correctly, leading to a lack of reported messages.
  System Status: The monitored systems may not be generating any alerts due to their current operational status.
  
  Solution:
  
  Check System Health: Verify the health of the monitored systems to ensure that they are functioning correctly and that there are no underlying issues.
  Review Alert Configuration: Check the configuration settings in the SAP Solution Manager to ensure that alert monitoring is set up correctly. This includes verifying the thresholds for severity levels and ensuring that the correct systems are being monitored.
  Data Collection Settings: Ensure that the data collection settings are properly configured and that the data is being collected as expected. This may involve checking the configuration of the managed systems and the Solution Manager itself.
  Update and Patch: Ensure that both the SAP Solution Manager and the managed systems are up to date with the latest patches and updates, as this can sometimes resolve issues with alert reporting.
  Consult Documentation: Refer to the SAP documentation for the Solution Manager and alert monitoring for any specific troubleshooting steps or configuration guidelines.
  
  Related Information:
  
  Severity Levels: In SAP, severity levels are used to classify the importance of messages. Severity 17 typically indicates a critical issue that requires immediate attention.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on alert monitoring and configuration.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after checking these areas, it may be beneficial to contact SAP support for further assistance.