How To Fix SMMSS_ALERTS002 - &1: function call &2 failed with exception &3. Affected MTE: &4.

SAP Error Message - Details

• Message type: E = Error

• Message class: SMMSS_ALERTS - Message class for MSSQL rz20 messages

• Message number: 002

• Message text: &1: function call &2 failed with exception &3. Affected MTE: &4.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SMMSS_ALERTS002 - &1: function call &2 failed with exception &3. Affected MTE: &4. ?

  The SAP error message SMMSS_ALERTS002 indicates that a function call has failed due to an exception, and it provides specific details about the affected Managed System (MTE) and the function that encountered the issue. Here’s a breakdown of the components of the error message:
  
  
  Cause: The error typically arises from issues in the monitoring framework, such as:
  
  Configuration problems in the SAP Solution Manager.
  Issues with the Managed System (e.g., connectivity problems, authorization issues).
  Bugs or exceptions in the underlying code or function being called.
  Missing or incorrect data in the system that the function is trying to process.
  
  
  
  Solution: To resolve this error, you can take the following steps:
  
  Check the Logs: Review the detailed logs in the SAP Solution Manager and the Managed System to identify the specific cause of the exception.
  Verify Configuration: Ensure that the configuration for the Managed System is correct. This includes checking the RFC connections, authorizations, and any relevant settings in the Solution Manager.
  Check for Updates: Make sure that both the SAP Solution Manager and the Managed System are up to date with the latest patches and support packages. Sometimes, bugs are fixed in newer versions.
  Analyze the Function Call: If you have access to the code or can identify the function call that failed, analyze it to understand why it might be failing. This may require debugging or consulting with a developer.
  Consult SAP Notes: Search for relevant SAP Notes that might address this specific error message or provide guidance on similar issues. You can use the SAP Support Portal for this.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with the full error message and any relevant logs.
  
  
  
  Related Information: 
  
  Ensure that you have the necessary authorizations to access the relevant transactions and logs.
  Familiarize yourself with the monitoring and alerting framework in SAP Solution Manager, as understanding how it works can help in troubleshooting.
  Keep documentation of any changes made to the system or configuration, as this can help in identifying what might have triggered the error.
  
  
  
  By following these steps, you should be able to diagnose and resolve the issue related to the SMMSS_ALERTS002 error message.