How To Fix SMI_GENERAL140 - Gigya API key/Secret key could not be read

SMI_GENERAL140 - Overview

• Message type: E = Error

• Message class: SMI_GENERAL -

• Message number: 140

• Message text: Gigya API key/Secret key could not be read

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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SMI_GENERAL140 - Details

• The SAP error message SMI_GENERAL140 indicating that the "Gigya API key/Secret key could not be read" typically arises in the context of integrating SAP systems with Gigya (now part of SAP Customer Data Cloud). This error suggests that the system is unable to access or retrieve the necessary API key and secret key required for authentication and communication with the Gigya service.
  Causes:
  
  
  Configuration Issues: The API key and secret key may not be properly configured in the SAP system. This could be due to incorrect entries or missing values in the configuration settings.
  Access Permissions: The user or service account attempting to access the keys may not have the necessary permissions to read the configuration.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the Gigya service.
  Environment Variables: If the keys are stored in environment variables, they may not be set correctly or may be missing.
  Expired Keys: The