How To Fix SMI_GENERAL114 - Database connection failed

SAP Error Message - Details

• Message type: E = Error

• Message class: SMI_GENERAL -

• Message number: 114

• Message text: Database connection failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SMI_GENERAL114 - Database connection failed ?

  The SAP error message SMI_GENERAL114: Database connection failed typically indicates that there is an issue with the connection between the SAP system and the underlying database. This can occur for various reasons, and understanding the cause is crucial for troubleshooting. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Database Server Down: The database server may be down or not reachable due to network issues.
  Incorrect Connection Parameters: The connection parameters (hostname, port, database name, user credentials) may be incorrect.
  Database Configuration Issues: There may be configuration issues in the database itself, such as insufficient resources or misconfigured settings.
  Firewall Issues: A firewall may be blocking the connection between the SAP application server and the database server.
  Database Instance Not Running: The specific database instance that SAP is trying to connect to may not be running.
  User Permissions: The user credentials used for the connection may not have the necessary permissions to access the database.
  Network Issues: There may be network connectivity issues between the SAP application server and the database server.
  
  Solutions:
  
  Check Database Server Status: Ensure that the database server is up and running. You can do this by trying to connect to the database using a database client or checking the server status.
  Verify Connection Parameters: Double-check the connection parameters in the SAP system configuration (e.g., DB connection settings in the SAP profile or transaction codes like DBACOCKPIT).
  Review Database Logs: Check the database logs for any errors or warnings that might indicate what is causing the connection failure.
  Firewall Configuration: Ensure that the firewall settings allow traffic on the port used by the database.
  Check User Permissions: Verify that the user credentials being used have the necessary permissions to connect to the database.
  Network Troubleshooting: Use tools like ping or traceroute to check for network connectivity issues between the SAP application server and the database server.
  Restart Database Services: If the database instance is not running, restart the database services.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to the specific version of SAP and the database you are using. SAP Notes often provide detailed troubleshooting steps and solutions.
  Transaction Codes: Use transaction codes like DBACOCKPIT or SM21 to monitor database connections and check for any related error messages in the SAP system.
  Documentation: Refer to the official SAP documentation for your specific database (e.g., Oracle, SQL Server, HANA) for configuration and troubleshooting guidelines.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP Basis team or database administrator for further investigation.