How To Fix SMI2053 - Error while parsing the response from the collaboration platform

SMI2053 - Overview

• Message type: E = Error

• Message class: SMI2 - Social Media Integration message class

• Message number: 053

• Message text: Error while parsing the response from the collaboration platform

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SMI2053 - Error while parsing the response from the collaboration platform ?

  The SAP error message SMI2053, which indicates "Error while parsing the response from the collaboration platform," typically arises in the context of SAP's integration with external collaboration platforms or services. This error can occur due to various reasons, including issues with the response format, network problems, or configuration errors.
  Causes:
  
  Invalid Response Format: The response from the collaboration platform may not be in the expected format (e.g., JSON, XML), leading to parsing errors.
  Network Issues: Connectivity problems between the SAP system and the collaboration platform can result in incomplete or corrupted responses.
  Configuration Errors: Incorrect settings in the integration configuration, such as endpoint URLs, authentication credentials, or data mappings, can lead to parsing issues.
  Service Unavailability: The collaboration platform may be down or experiencing issues, resulting in unexpected responses or timeouts.
  Version Mismatch: If there are version discrepancies between the SAP system and the collaboration platform, it may lead to incompatibilities in the data exchange.
  
  Solutions:
  
  Check Response