How To Fix SMI006 - No response received from server; cannot download file

SAP Error Message - Details

• Message type: E = Error

• Message class: SMI - [[DEPRECATED]]-Social Media Integration message class

• Message number: 006

• Message text: No response received from server; cannot download file

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SMI006 - No response received from server; cannot download file ?

  The SAP error message SMI006: No response received from server; cannot download file typically occurs when there is an issue with the connection between the SAP system and the server from which it is trying to download a file. This can happen for various reasons, including network issues, server unavailability, or configuration problems.
  Causes:
  
  Network Issues: There may be a problem with the network connection between the SAP system and the server.
  Server Unavailability: The server from which the file is being downloaded may be down or not responding.
  Timeout Settings: The timeout settings for the connection may be too short, causing the request to fail before a response is received.
  Firewall or Security Settings: Firewalls or security settings may be blocking the connection to the server.
  Incorrect Configuration: The configuration settings in SAP for the file download may be incorrect.
  File Path Issues: The specified file path may be incorrect or the file may not exist on the server.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the SAP system and the server is stable and functioning properly. You can use tools like ping or traceroute to diagnose network issues.
  Verify Server Status: Check if the server is up and running. If the server is down, you will need to wait until it is back online.
  Increase Timeout Settings: If the timeout settings are too short, consider increasing them in the SAP configuration.
  Review Firewall Settings: Check the firewall settings to ensure that they are not blocking the connection to the server. You may need to work with your network/security team to resolve this.
  Check Configuration Settings: Review the configuration settings in SAP related to file downloads. Ensure that the server address, file path, and other parameters are correctly set.
  Validate File Path: Ensure that the file path specified in the download request is correct and that the file exists on the server.
  Check SAP Notes: Look for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: You may want to check transaction codes like SM21 (System Log) or SM37 (Job Monitoring) to see if there are any related logs or errors that can provide more context.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They may have additional insights or patches that can resolve the issue.
  Documentation: Review SAP documentation related to file downloads and server connections for any specific guidelines or best practices.
  
  By following these steps, you should be able to diagnose and resolve the SMI006 error in your SAP system.