How To Fix SMI005 - Cannot send request to server for file download

SAP Error Message - Details

• Message type: E = Error

• Message class: SMI - [[DEPRECATED]]-Social Media Integration message class

• Message number: 005

• Message text: Cannot send request to server for file download

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SMI005 - Cannot send request to server for file download ?

  The SAP error message SMI005: Cannot send request to server for file download typically occurs when there is an issue with the communication between the SAP system and the server that is supposed to handle the file download. This can happen for various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP application server and the server hosting the file.
  Server Configuration: The server may not be properly configured to handle file downloads or may be down.
  Authorization Issues: The user may not have the necessary permissions to access the file or the server.
  Incorrect File Path: The file path specified in the request may be incorrect or the file may not exist.
  SAP Gateway Issues: Problems with the SAP Gateway configuration can also lead to this error.
  Timeouts: The request may be timing out due to long processing times or server overload.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there is proper network connectivity between the SAP system and the server. You can use tools like ping or traceroute to diagnose network issues.
  Verify Server Status: Check if the server is up and running and that it is configured to handle file downloads. You may need to contact your IT department or server administrator.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the file and the server. You can check user roles and permissions in the SAP system.
  Validate File Path: Double-check the file path specified in the request to ensure it is correct and that the file exists on the server.
  Check SAP Gateway Configuration: Review the SAP Gateway settings to ensure they are correctly configured. You may need to consult with your SAP Basis team for this.
  Increase Timeout Settings: If the issue is related to timeouts, consider increasing the timeout settings in the SAP system or on the server.
  Check Logs: Review the SAP application logs (transaction SM21) and the server logs for any additional error messages that could provide more context on the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP Notes often contain patches or configuration changes that can resolve known issues.
  SAP Community: The SAP Community forums can be a valuable resource for finding solutions to specific error messages, as other users may have encountered and resolved similar issues.
  Documentation: Review the official SAP documentation for any specific configurations or requirements related to file downloads in your version of SAP.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your SAP support team or consult with SAP directly for further assistance.