How To Fix SMD039 - Document cannot be restored

SAP Error Message - Details

• Message type: E = Error

• Message class: SMD - Solution Manager Documents

• Message number: 039

• Message text: Document cannot be restored

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SMD039 - Document cannot be restored ?

  The SAP error message SMD039, which states "Document cannot be restored," typically occurs in the context of document management or archiving within the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes of SMD039 Error
  
  Document Not Found: The document you are trying to restore may not exist in the archive or may have been deleted.
  Authorization Issues: The user may not have the necessary permissions to access or restore the document.
  Incorrect Document ID: The document ID or reference number provided may be incorrect or malformed.
  Archiving Issues: There may be issues with the archiving process itself, such as incomplete archiving or corruption of archived data.
  System Configuration: The system may not be properly configured to handle document restoration, or there may be inconsistencies in the database.
  
  Solutions to SMD039 Error
  
  
  Verify Document Existence: Check if the document you are trying to restore is indeed archived. You can do this by searching for the document in the archive management system.
  
  
  Check User Authorizations: Ensure that the user attempting to restore the document has the necessary authorizations. You may need to consult with your SAP security administrator to verify and adjust permissions.
  
  
  Validate Document ID: Double-check the document ID or reference number you are using to ensure it is correct. If you are unsure, try to retrieve the document using different search criteria.
  
  
  Review Archiving Logs: Look at the archiving logs to identify any issues that may have occurred during the archiving process. This can help pinpoint if there were any errors during the archiving of the document.
  
  
  System Configuration Review: Ensure that the SAP system is correctly configured for document management and archiving. This may involve checking settings in transaction codes like OAC0 (Archive Administration) or OAC3 (Archive Object Management).
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues related to document restoration.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the steps taken and any relevant logs.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OAC0 (Archive Administration), OAC3 (Archive Object Management), and SARA (Archive Administration).
  Documentation: Review SAP documentation related to document management and archiving for best practices and troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the SMD039 error effectively.