How To Fix SMD013 - Dequeue of document version failed

SAP Error Message - Details

• Message type: E = Error

• Message class: SMD - Solution Manager Documents

• Message number: 013

• Message text: Dequeue of document version failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SMD013 - Dequeue of document version failed ?

  The SAP error message SMD013, which states "Dequeue of document version failed," typically occurs in the context of document management or when dealing with versioned documents in SAP. This error can arise due to various reasons, including issues with document locks, database inconsistencies, or problems with the underlying application logic.
  Causes:
  
  Document Locking Issues: The document may be locked by another user or process, preventing the dequeue operation from completing successfully.
  Database Inconsistencies: There may be inconsistencies in the database that prevent the system from properly managing document versions.
  Authorization Issues: The user may not have the necessary authorizations to perform the dequeue operation on the document.
  System Errors: There could be underlying system errors or bugs in the SAP application that are causing the dequeue operation to fail.
  
  Solutions:
  
  
  Check Document Locks: 
  
  Use transaction code SM12 to check for any locks on the document. If you find locks that are not needed, you can delete them (ensure you have the necessary authorizations to do so).
  
  
  
  Review User Authorizations: 
  
  Ensure that the user attempting the operation has the necessary authorizations to access and modify the document. You can check this using transaction code SU53 after the error occurs.
  
  
  
  Database Consistency Check: 
  
  Run consistency checks on the database to identify and resolve any inconsistencies. This may involve using transaction codes like DB02 or DBACOCKPIT to monitor database health.
  
  
  
  Check for System Errors: 
  
  Review the system logs (transaction code SM21) for any related errors or warnings that could provide more context about the failure.
  
  
  
  Restart the Application: 
  
  Sometimes, simply restarting the application or the SAP instance can resolve transient issues.
  
  
  
  Contact SAP Support: 
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including any relevant logs and the steps that led to the error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SU53 (for authorization checks), and SM21 (for system logs).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Documentation: Review SAP documentation related to document management and version control for best practices and troubleshooting steps.
  
  By following these steps, you should be able to diagnose and resolve the SMD013 error effectively.