How To Fix SMD012 - Document is being edited by user &

SAP Error Message - Details

• Message type: E = Error

• Message class: SMD - Solution Manager Documents

• Message number: 012

• Message text: Document is being edited by user &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SMD012 - Document is being edited by user & ?

  The SAP error message SMD012, which states "Document is being edited by user &," typically occurs when a user attempts to access or modify a document that is currently being edited by another user. This is a common issue in collaborative environments where multiple users may be working on the same document or transaction.
  Cause:
  
  Concurrent Editing: Another user has opened the document for editing, and the system locks it to prevent conflicting changes.
  Session Timeout: If a user has left a session open for an extended period, the document may still be locked even if the user is no longer actively editing it.
  System Glitches: Occasionally, the system may not release the lock on a document due to a glitch or error.
  
  Solution:
  
  Wait and Retry: If the document is being edited by another user, the simplest solution is to wait until they finish editing and save their changes. You can then try to access the document again.
  Check User Lock: If you have access, you can check which user is currently editing the document. This can often be done through transaction codes like SM12 (to view locks) or SM21 (to view system logs).
  Contact the User: If you know who is editing the document, you can reach out to them to see if they can save and exit, allowing you to access the document.
  Release Lock: If the user who has the document locked is unavailable, and you have the necessary permissions, you can manually release the lock using transaction SM12. However, this should be done with caution, as it may lead to data loss if the other user is still making changes.
  System Restart: In rare cases, a system restart may be necessary to clear any lingering locks, but this should be done as a last resort and typically requires coordination with your IT department.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view and manage locks) and SM21 (to check system logs).
  User Training: Ensure that users are trained on proper document handling and editing practices to minimize conflicts.
  System Configuration: Review system settings related to document locking and editing to ensure they align with your organization's needs.
  
  If the issue persists or if you encounter additional complications, it may be beneficial to consult with your SAP Basis team or technical support for further assistance.