How To Fix /SMB/UTILITY270 - Cannot filter by replacement class when ecatts are excluded

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/UTILITY -

• Message number: 270

• Message text: Cannot filter by replacement class when ecatts are excluded

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/UTILITY270 - Cannot filter by replacement class when ecatts are excluded ?

  The SAP error message /SMB/UTILITY270 indicates that there is an issue with filtering by replacement class when certain eCatalog items (ecatts) are excluded. This error typically arises in the context of SAP Supplier Relationship Management (SRM) or SAP Business Suite applications that utilize eCatalogs for procurement processes.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Exclusion of eCatalog Items: The system is trying to filter or process items based on a replacement class, but the relevant eCatalog items have been excluded from the selection. This can happen if the eCatalog is not properly configured or if the items are not available in the current context.
  Configuration Issues: There may be issues with the configuration of the eCatalog or the replacement class settings in the system.
  Data Integrity Issues: There could be inconsistencies or missing data in the eCatalog or related master data that prevent the system from applying the filter correctly.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check eCatalog Configuration:
  
  Ensure that the eCatalog is properly configured and that the items you are trying to filter are included in the catalog.
  Verify that the replacement class is correctly defined and associated with the relevant items.
  
  
  
  Review Exclusion Criteria:
  
  Look into the criteria used for excluding eCatalog items. Make sure that the exclusion does not inadvertently remove items that are necessary for the filtering process.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check on the eCatalog and related master data. Ensure that all necessary data is present and correctly linked.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of your SAP system for any known issues or additional configuration steps that may be required.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context to help diagnose the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to this error message. SAP frequently releases notes that address specific issues or provide guidance on configuration.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  Training and Documentation: Ensure that users involved in the procurement process are trained on how to manage eCatalogs and understand the implications of filtering and exclusion criteria.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.