How To Fix /SMB/UTILITY268 - No files with customer adaptations found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/UTILITY -

  • Message number: 268

  • Message text: No files with customer adaptations found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/UTILITY268 - No files with customer adaptations found ?

    The SAP error message /SMB/UTILITY268 No files with customer adaptations found typically indicates that the system is unable to locate any customer-specific adaptations or modifications for a particular utility or function. This can occur in various contexts, such as when trying to execute a program or access a specific functionality that relies on customer-specific enhancements.

    Causes:

    1. Missing Customization Files: The required files or configurations that contain customer adaptations may not be present in the system.
    2. Incorrect Configuration: The system may not be correctly configured to recognize or access the customer adaptations.
    3. Transport Issues: If the adaptations were transported from another system, there may have been issues during the transport process.
    4. Authorization Issues: The user may not have the necessary authorizations to access the adaptations.
    5. System Version: The adaptations may not be compatible with the current version of the SAP system.

    Solutions:

    1. Check for Customization Files: Verify that the necessary customization files or configurations are present in the system. If they are missing, you may need to recreate or transport them from another system.
    2. Review Configuration Settings: Ensure that the system is configured correctly to access the customer adaptations. This may involve checking settings in transaction codes related to the specific utility or function.
    3. Transport Management: If the adaptations were supposed to be transported, check the transport logs for any errors or issues. You may need to re-transport the relevant requests.
    4. User Authorizations: Confirm that the user has the necessary authorizations to access the adaptations. You may need to work with your security team to adjust roles and permissions.
    5. Consult Documentation: Review any relevant documentation or release notes for the specific SAP module or utility to ensure compatibility and correct usage.
    6. Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if this is a critical issue affecting business processes.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE80 (Object Navigator), SE11 (Data Dictionary), or SE37 (Function Module).
    • SAP Notes: Search for SAP Notes related to the specific error message or the utility you are working with. SAP Notes often provide solutions or workarounds for known issues.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.

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