How To Fix /SMB/TRANSP_INFRA493 - An error occurred during Solution Builder Cleanup

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/TRANSP_INFRA -

• Message number: 493

• Message text: An error occurred during Solution Builder Cleanup

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/TRANSP_INFRA493 - An error occurred during Solution Builder Cleanup ?

  The SAP error message /SMB/TRANSP_INFRA493 An error occurred during Solution Builder Cleanup typically indicates an issue during the cleanup process of the Solution Builder in SAP. This error can arise due to various reasons, including inconsistencies in the transport requests, issues with the Solution Manager configuration, or problems with the underlying database.
  Causes:
  
  Transport Request Issues: There may be inconsistencies or errors in the transport requests that are being processed.
  Database Issues: Problems with the database, such as locks or corruption, can lead to this error.
  Configuration Problems: Incorrect or incomplete configuration of the Solution Manager or related components.
  Authorization Issues: Lack of necessary authorizations for the user executing the cleanup process.
  System Performance: High load on the system or insufficient resources can lead to timeouts or failures during the cleanup process.
  
  Solutions:
  
  
  Check Transport Requests:
  
  Review the transport requests involved in the cleanup process. Ensure that they are correctly configured and not in a locked state.
  Use transaction SE01 to analyze transport requests and check for any inconsistencies.
  
  
  
  Database Check:
  
  Perform a database consistency check. Use transaction DB02 to monitor database performance and check for locks or issues.
  If necessary, run database repair tools or consult your database administrator.
  
  
  
  Review Configuration:
  
  Verify the configuration of the Solution Manager and ensure that all necessary components are correctly set up.
  Check the settings in transaction SOLMAN_SETUP to ensure that the Solution Manager is properly configured.
  
  
  
  Authorization Check:
  
  Ensure that the user executing the cleanup has the necessary authorizations. Check roles and profiles assigned to the user.
  
  
  
  System Performance:
  
  Monitor system performance using transaction ST03N or SM50 to identify any bottlenecks.
  If the system is under heavy load, consider scheduling the cleanup process during off-peak hours.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error. Use the SAP Support Portal to search for notes related to /SMB/TRANSP_INFRA493.
  
  
  
  Consult SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed logs and error messages to facilitate troubleshooting.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE01, SOLMAN_SETUP, DB02, ST03N, and SM50.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for Solution Manager and transport management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the issue causing the /SMB/TRANSP_INFRA493 error in your SAP environment.