How To Fix /SMB/TRANSP_INFRA491 - Starting Solution Builder Cleanup

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/TRANSP_INFRA -

• Message number: 491

• Message text: Starting Solution Builder Cleanup

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/TRANSP_INFRA491 - Starting Solution Builder Cleanup ?

  The SAP error message /SMB/TRANSP_INFRA491 Starting Solution Builder Cleanup typically indicates an issue related to the Solution Manager or the transport infrastructure in SAP. This message is often associated with the cleanup process of the Solution Builder, which is a part of the SAP Solution Manager system.
  Cause:
  
  Incomplete or Corrupted Transport Requests: The error may occur if there are incomplete or corrupted transport requests in the system.
  Configuration Issues: Misconfigurations in the Solution Manager or transport landscape can lead to this error.
  System Performance: If the system is under heavy load or if there are performance issues, it may trigger this error during the cleanup process.
  Database Issues: Problems with the database, such as locks or inconsistencies, can also lead to this error.
  
  Solution:
  
  Check Transport Requests: Review the transport requests in the system. Ensure that all requests are complete and not in a locked state. You can use transaction SE01 to manage transport requests.
  Run Cleanup Manually: You can try to run the cleanup process manually. Use transaction /SMB/TRANSP_INFRA to access the transport infrastructure and initiate the cleanup.
  Check System Logs: Look at the system logs (transaction SM21) and the developer trace (transaction ST22) for any additional error messages that might provide more context about the issue.
  Database Consistency Check: Perform a database consistency check to ensure that there are no underlying issues with the database.
  System Performance Monitoring: Monitor the system performance to identify any bottlenecks or resource constraints that may be affecting the cleanup process.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  Related Information:
  
  SAP Solution Manager: This is a centralized management tool that helps in managing SAP systems and their landscapes. Understanding its architecture and components can help in troubleshooting related issues.
  Transport Management System (TMS): Familiarize yourself with TMS, as it plays a crucial role in managing transports between different SAP systems.
  SAP Community and Support: Engage with the SAP Community or SAP Support for additional insights and assistance from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to SAP Support for further investigation.