How To Fix /SMB/TRANSP_INFRA393 - If no batch jobs are available, a popup will be shown

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/TRANSP_INFRA -

• Message number: 393

• Message text: If no batch jobs are available, a popup will be shown

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/TRANSP_INFRA393 - If no batch jobs are available, a popup will be shown ?

  The SAP error message /SMB/TRANSP_INFRA393 typically indicates that there are no batch jobs available for processing a specific task or request in the SAP system. This error is often encountered in the context of transport management or background job processing.
  Cause:
  
  
  No Available Batch Jobs: The primary cause of this error is that there are no batch jobs currently available in the system to handle the request. This could be due to:
  
  All batch jobs being busy or in a failed state.
  Batch job scheduling issues.
  System configuration settings that limit the number of concurrent batch jobs.
  
  
  
  System Load: High system load or resource constraints may prevent the creation or execution of new batch jobs.
  
  
  Configuration Issues: Incorrect configuration in the background job scheduling or transport management settings.
  
  
  Solution:
  
  
  Check Batch Job Status:
  
  Go to transaction code SM37 to check the status of existing batch jobs. Look for any jobs that are currently running, failed, or have been canceled.
  
  
  
  Increase Batch Job Capacity:
  
  If the system is consistently running out of batch jobs, consider increasing the number of allowed background processes in the system configuration. This can be done in transaction RZ10 or RZ11 depending on your system settings.
  
  
  
  Review Job Scheduling:
  
  Ensure that jobs are scheduled appropriately and that there are no conflicts or issues with job execution.
  
  
  
  System Performance:
  
  Monitor system performance and resource usage. If the system is under heavy load, consider optimizing performance or scheduling jobs during off-peak hours.
  
  
  
  Transport Management Configuration:
  
  If this error is related to transport requests, check the transport management configuration to ensure that it is set up correctly.
  
  
  
  Restart Background Processing:
  
  If necessary, restart the background processing by using transaction SM62 to check for any stuck processes.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to background job processing and transport management for best practices and configuration guidelines.
  System Logs: Check system logs (transaction SM21) for any related error messages that could provide more context on the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.