How To Fix /SMB/TRANSP_INFRA392 - If no batch jobs are available, upload will continue in dialogue process


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/TRANSP_INFRA -

  • Message number: 392

  • Message text: If no batch jobs are available, upload will continue in dialogue process

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/TRANSP_INFRA392 - If no batch jobs are available, upload will continue in dialogue process ?

    The SAP error message /SMB/TRANSP_INFRA392 typically indicates that there are no batch jobs available for processing a transport request, and as a result, the upload will continue in the dialogue process. This message is often encountered during the transport of objects between different SAP systems, particularly when using the SAP Transport Management System (TMS).

    Cause:

    1. No Available Batch Jobs: The system is unable to find any available batch jobs to process the transport request. This can happen if:

      • The background processing is not configured correctly.
      • There are no background work processes available in the system.
      • The system is currently overloaded with other background jobs.
    2. System Configuration: The configuration of the SAP system may not allow for batch processing, or the necessary background job settings may not be properly set.

    3. Transport Directory Issues: There may be issues with the transport directory or the transport queue that prevent the batch jobs from being executed.

    Solution:

    1. Check Background Jobs:

      • Go to transaction SM37 to check the status of background jobs. Ensure that there are no long-running or failed jobs that might be blocking the processing of new jobs.
      • If necessary, terminate or adjust the jobs that are causing issues.
    2. Review System Configuration:

      • Check the configuration of the background processing in transaction RZ03 or RZ20. Ensure that there are sufficient background work processes configured.
      • You can also check the instance profile parameters related to background processing.
    3. Increase Background Work Processes:

      • If the system is consistently running out of background processes, consider increasing the number of background work processes in the instance profile.
    4. Monitor System Load:

      • Use transaction ST03N to monitor the system load and performance. If the system is overloaded, consider scheduling transports during off-peak hours.
    5. Transport Directory Check:

      • Ensure that the transport directory is correctly set up and that there are no issues with the transport files. You can check the transport directory settings in transaction SE09 or SE10.
    6. Manual Processing:

      • If the transport request is critical and needs to be processed immediately, you can manually process it in the dialogue mode as indicated by the error message. However, this should be a temporary solution.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps. You can search for notes in the SAP Support Portal.
    • Transport Management System (TMS): Familiarize yourself with the TMS configuration and best practices to avoid similar issues in the future.
    • System Performance: Regularly monitor system performance and background job processing to ensure that the system can handle the load effectively.

    By following these steps, you should be able to resolve the issue related to the /SMB/TRANSP_INFRA392 error message and ensure that your transport requests are processed smoothly.

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