How To Fix /SMB/TI_SCOPING021 - Background job &1 for update of Customer Solution &2 scheduled

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/TI_SCOPING -

• Message number: 021

• Message text: Background job &1 for update of Customer Solution &2 scheduled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/TI_SCOPING021 - Background job &1 for update of Customer Solution &2 scheduled ?

  The SAP error message /SMB/TI_SCOPING021 typically indicates an issue related to the background job scheduled for updating a Customer Solution in the SAP system. This message is part of the SAP Solution Manager and is often encountered during the scoping process or when managing customer solutions.
  Cause:
  The error message can be caused by several factors, including:
  
  Job Scheduling Issues: The background job may not have been scheduled correctly or may have failed to execute.
  Authorization Problems: The user or system may lack the necessary authorizations to execute the job.
  Configuration Errors: There may be misconfigurations in the system that prevent the job from running successfully.
  System Performance: High system load or performance issues may cause the job to be delayed or fail.
  Dependencies: The job may depend on other jobs or processes that have not completed successfully.
  
  Solution:
  To resolve the issue, you can take the following steps:
  
  
  Check Job Status:
  
  Go to transaction SM37 to check the status of the background job. Look for any error messages or logs that can provide more details about the failure.
  
  
  
  Review Job Logs:
  
  Analyze the job logs for any specific error messages that can help identify the root cause of the issue.
  
  
  
  Verify Authorizations:
  
  Ensure that the user executing the job has the necessary authorizations to perform the update.
  
  
  
  Re-schedule the Job:
  
  If the job has failed, you may need to re-schedule it. Ensure that all prerequisites are met before doing so.
  
  
  
  Check System Performance:
  
  Monitor system performance and resource utilization. If the system is under heavy load, consider scheduling the job during off-peak hours.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM21 (System Log), and ST22 (Dump Analysis) for troubleshooting.
  SAP Notes: Search for SAP Notes related to /SMB/TI_SCOPING021 for any known issues or patches that may address the problem.
  System Logs: Regularly check system logs for any recurring issues that may affect background job processing.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the /SMB/TI_SCOPING021 error message in your SAP system.