How To Fix /SMB/TI_SCOPING019 - Customer Solution &1 does not match its scoping information

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/TI_SCOPING -

• Message number: 019

• Message text: Customer Solution &1 does not match its scoping information

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/TI_SCOPING019 - Customer Solution &1 does not match its scoping information ?

  The SAP error message /SMB/TI_SCOPING019 Customer Solution &1 does not match its scoping information typically occurs in the context of SAP Business ByDesign or SAP S/4HANA Cloud when there is a mismatch between the solution configuration and the scoping information defined for a customer.
  Cause:
  
  
  Scoping Mismatch: The error indicates that the solution (or configuration) you are trying to use does not align with the scoping settings that have been defined for your customer. This could happen if:
  
  The solution has been modified after the scoping was defined.
  The scoping settings were changed, but the solution was not updated accordingly.
  There are inconsistencies in the configuration settings.
  
  
  
  Versioning Issues: If there are multiple versions of the solution or if the solution has been upgraded, the scoping information may not have been updated to reflect the latest changes.
  
  
  Incomplete Configuration: Certain features or functionalities may not have been fully configured or activated, leading to discrepancies.
  
  
  Solution:
  
  
  Review Scoping Settings: Go to the scoping area in your SAP system and verify the settings. Ensure that the solution you are trying to use is included in the scoping.
  
  
  Update Configuration: If there have been changes to the solution or if new features have been added, make sure to update the configuration accordingly. This may involve re-scoping or adjusting the settings to match the current solution.
  
  
  Check for Updates: If you are using a cloud solution, check for any updates or patches that may address this issue. Sometimes, SAP releases updates that fix known issues.
  
  
  Consult Documentation: Refer to the official SAP documentation or release notes for any specific instructions related to the error message. This can provide insights into known issues and their resolutions.
  
  
  Contact SAP Support: If the issue persists after checking the scoping and configuration, consider reaching out to SAP support for assistance. They can provide more detailed troubleshooting steps based on your specific environment.
  
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error message. SAP Notes often contain fixes, workarounds, or additional information about known issues.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues. They can provide insights or solutions based on their experiences.
  Training and Documentation: Ensure that your team is trained on the scoping and configuration processes within SAP, as understanding these concepts can help prevent similar issues in the future.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.