How To Fix /SMB/RT_MGR002 -

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/RT_MGR -

• Message number: 002

• Message text:

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/RT_MGR002 - ?

  The SAP error message /SMB/RT_MGR002 typically relates to issues in the SAP Business One or SAP Business Technology Platform environments, particularly in the context of the SAP Integration Framework or related middleware components. This error can occur due to various reasons, including configuration issues, connectivity problems, or data inconsistencies.
  Cause:
  
  Configuration Issues: Incorrect settings in the integration configuration can lead to this error. This might include incorrect endpoint URLs, authentication issues, or misconfigured parameters.
  Connectivity Problems: Network issues or firewall settings that block communication between SAP systems or between SAP and external systems can trigger this error.
  Data Inconsistencies: If the data being processed does not meet the expected format or validation rules, it can cause the integration process to fail.
  Service Availability: The service or endpoint that the integration is trying to reach may be down or unavailable.
  
  Solution:
  
  Check Configuration: Review the integration configuration settings in the SAP system. Ensure that all parameters, such as URLs, authentication credentials, and other settings, are correctly configured.
  Test Connectivity: Use tools like ping or telnet to check if the target service is reachable from the SAP system. Ensure that there are no firewall rules blocking the connection.
  Validate Data: Ensure that the data being sent or received meets the expected format and validation rules. Check for any missing or incorrect fields.
  Monitor Services: Check the status of the services involved in the integration. Ensure that all necessary services are running and available.
  Review Logs: Look at the application logs for more detailed error messages that can provide additional context about the failure. This can help pinpoint the exact issue.
  Consult Documentation: Refer to the official SAP documentation or support notes related to the specific integration scenario you are working with for additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message. SAP frequently updates its knowledge base with solutions to common problems.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues. They can provide insights or solutions based on their experiences.
  SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  By following these steps, you should be able to diagnose and resolve the /SMB/RT_MGR002 error in your SAP environment.