How To Fix /SMB/HELPER038 - No requests in /SMB/Q2P_REQ_ALT -> create new ones

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/HELPER -

• Message number: 038

• Message text: No requests in /SMB/Q2P_REQ_ALT -> create new ones

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/HELPER038 - No requests in /SMB/Q2P_REQ_ALT -> create new ones ?

  The SAP error message /SMB/HELPER038 No requests in /SMB/Q2P_REQ_ALT -> create new ones typically indicates that there are no existing requests in the specified queue (/SMB/Q2P_REQ_ALT) for processing. This error is often encountered in the context of SAP Business One or SAP's integration scenarios, particularly when dealing with data transfer or request processing.
  Cause:
  
  Empty Queue: The queue /SMB/Q2P_REQ_ALT is empty, meaning there are no requests available for processing.
  Configuration Issues: There may be configuration issues in the system that prevent requests from being created or queued.
  Data Transfer Issues: If the system is supposed to generate requests based on certain data or events, those triggers may not be functioning correctly.
  Authorization Issues: Lack of proper authorizations may prevent the creation of new requests.
  
  Solution:
  
  Create New Requests: If the queue is empty, you may need to manually create new requests. This can typically be done through the relevant transaction or interface in SAP.
  Check Configuration: Review the configuration settings related to the queue and ensure that everything is set up correctly to allow for request creation.
  Review Logs: Check system logs for any errors or warnings that might indicate why requests are not being generated.
  Test Data Flow: If requests are supposed to be generated based on certain data inputs, test the data flow to ensure that the triggers are working as expected.
  User Authorizations: Ensure that the user has the necessary authorizations to create requests in the system.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the /SMB namespace and the associated functionality.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Community Forums: SAP Community and other forums may have discussions or solutions shared by other users who have encountered the same issue.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it is impacting business operations.
  
  By following these steps, you should be able to address the error message and ensure that requests can be created and processed as needed.