How To Fix /SMB/HELPER037 - Technical error during job-creation

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/HELPER -

• Message number: 037

• Message text: Technical error during job-creation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/HELPER037 - Technical error during job-creation ?

  The SAP error message /SMB/HELPER037 Technical error during job-creation typically indicates that there was an issue when trying to create a job in the SAP system, particularly in the context of the SAP Business One or SAP Business ByDesign environments. This error can arise due to various reasons, including configuration issues, system resource limitations, or problems with the underlying database.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the job scheduling or background processing configuration.
  Database Issues: Problems with the database connection or database performance can lead to job creation failures.
  Authorization Problems: The user attempting to create the job may not have the necessary permissions.
  System Resource Limitations: Insufficient memory or CPU resources on the server can prevent job creation.
  Software Bugs: There may be bugs in the SAP software that lead to this error under certain conditions.
  
  Solutions:
  
  Check Configuration: Review the job scheduling and background processing settings in the SAP system to ensure they are correctly configured.
  Database Health Check: Perform a health check on the database to ensure it is functioning properly. Look for any locks, performance issues, or connectivity problems.
  User Authorizations: Verify that the user has the necessary authorizations to create jobs. This can be done by checking the user roles and permissions.
  Monitor System Resources: Check the server's resource usage (CPU, memory, disk space) to ensure that there are sufficient resources available for job processing.
  Review Logs: Check the SAP application logs and system logs for any additional error messages or warnings that could provide more context about the issue.
  Update Software: Ensure that the SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error and the context in which it occurred.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message.
  Documentation: Review the official SAP documentation for job scheduling and background processing for best practices and troubleshooting tips.
  Community Forums: Engage with the SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the /SMB/HELPER037 Technical error during job-creation error in your SAP environment.